"...hearing Frank's message may just change your life."
Dr. Callie Rennison
University of Colorado

HOME     ABOUT     SPEAKING     COACHING      BUZZ      ARCHIVE     CONTACT US      Follow on Twitter
Why You Should Dip Down. What I learned from Bill Pollard.
January 21st, 2015
I recently had the pleasure of sitting down with Bill Pollard, former Chairman and CEO of ServiceMaster and business author to talk about leadership and what it takes to run a billion dollar company.

At one point, I asked Bill to describe a typical day for him as a CEO. His response brims with wisdom.

"Well, I didn't spend much time in the office," he said. "I made it a habit to dip down into my organization. Each day I made it a priority to spend time with people - employees, management team, customers, board members. This way I was able to learn what they need and keep my finger on the pulse of the company."

This is not the picture of a command and control leader; a person sitting behind his desk in the C-Suite making demands.  Rather it's a portrait of a leader actively engaged with one of the most important assets of any company - people.  They are the ones who purchase your products, manage your supply chain, and design and build your products.  People create success.

Do you regularly dip down? If not, who do you need to do a better job of connecting with this year? For me, it's re-connecting with previous customers. For you it could be employees or new clients. Who can you start learning from today?  Make a daily and weekly list and get started. Let me know how it goes.
No comments posted...
Leave a Comment
* Name
* Email (will not be published)
* - Reqiured fields
"Wow! What a powerful message. [Frank Niles] ignites change and leaves a lasting impact. "
Austin Benedict, Grubb & Ellis|Solomon Partners
"...hearing Frank's message may just change your life."
Dr. Callie Rennison
University of Colorado

"You have helped my company and me gain the knowledge needed to get that ’edge’ over our competitors."
Lori Bessler, Wal-Mart Stores, Inc.
"Frank "WOW'd us with his insights, stories, and knowledge."
Jeremy Turley - The Payroll Company
"[Frank] helped me see a clear path as to what I should do, both professionally and personally...that I should only be involved in things I am passionate about, and let go of things of which I am not.
Ron Drake, Author of Flip this Town

"What Frank presented is very likely the best/most novel approach to employee engagement I have ever seen."
David Manning, HR Manager, McKee Foods

© 2014 niles performance goup, llc | privacy policy